Rental Policy


Terms & Conditions

Terms and Conditions listed on the Company’s web-site, constitute the Service Contract which is the entire agreement between the Company and Client and supersedes any and all other agreements, either oral or written with respect to the subject matter hereof. If any provision of the Service Contract shall be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

General Contract Information

Auto Exotic Rental’s rental agreement requirements for renter include, but are not limited to: proof of full-coverage insurance covering value of above mentioned vehicle; valid license to operate a motor vehicle; payment of the total estimated cost term at the time of reservation; security deposit to be used, in the event of loss, damage, delayed charges or fees during the term of this agreement, to defray fully or partially any final cost of from term of rental agreement; and an acceptance of terms and conditions. In the absence of damage, loss, or additional charges, the deposit shall be returned in full to the Renter. The Renter is hereby responsible for any damage to the vehicle during the term of this agreement, regardless if someone else is at fault or the cause is not known. The Renter is fully responsible for the cost of any repair up to the value of the vehicle. The Renter agrees to reimburse Auto Exotic Rental for any and all damage to and/or loss of said motor vehicle caused during the term of this agreement. The Renter agrees all fuel used shall be paid for by the Renter.

Rental Requirements

  • Driver must have a valid driver's license

  • Driver must be 22 years or older (25 for certain vehicles)

  • Driver must carry full coverage automotive insurance.

  • A security deposit is required. The amount of the security deposit depends on the vehicle and the age of the renter.

  • Acceptance of Terms and Conditions

  • Signed rental agreement

Reservations

For the security and privacy of our customers, all reservations are done online or in-person at our Houston office. To reserve a vehicle, browse our selection of cars and click the Reserve Now button. Complete the reservation details and include your coupon code, delivery address or additional information in the Special Instructions box, then click Reserve Now. Enter your billing address and credit card information. Submit your reservation to be completed. Credit cards are charged immediately upon reservation of the car. If selected vehicle is not available a similar class vehicle will be provided. Your security deposit will not be required until the day that you receive the car. Our standard rental period is from 11am to 11am the next day. We offer a 30 minute grace period for returns before late charges apply. You are still able to pick-up and drop off your car at any time during our normal business hours: Monday - Friday: 9am - 5pm, Saturday - Sunday: 11am - 1pm.

Authorization :

No agent, employee or representative of the Company is authorized to alter, modify or waive requirements or company policy stated in the Terms and Conditions.

Cancellations & No shows:

All Auto Exotic Rental reservations are non-refundable, but if plans change, the rental fee will be considered a future credit. The future credit is valid for 1 year from the original reservation date. 

Rental Charges:

Credit cards are charged immediately upon reservation of the car. The security deposit will not be required until the day the car is received. Upon vehicle pickup, total rental charges will be estimated based on the following conditions:

• Expected length of rental.
• Applicable daily, weekly, or monthly rental rate (including tax).
• Incidental charges such as insurance, and any other additional necessities.
• Mileage rates.

Secondary Drivers:

Additional or secondary driver fees are $50. All additional drivers must meet age and insurance requirements, provide a valid driver's license, fill out an additional driver form and provide copies of required documentation. Additional or secondary driver fees are waived for secondary drivers that are traveling with a State employee on official state business.

Payment Methods:

Auto Exotic Rental accepts the following methods of payment: Cash, Visa, Master Card, AMEX or Discover. However, we do not accept cash for security deposits.
Security Deposit:
The average deposit requirement is between $500 - $4000. Some drivers may be required to pay a higher security deposit up to $15,000.
Re-Fueling Provisions:
Vehicles are provided to renters with a full tank of premium gas. If for any reason a vehicle does not have a full tank of gas, the gas level is noted on the rental agreement. If the vehicle is returned with any amount less, the renter is subject to a per gallon fee not to exceed 50% above local market price.

Delayed or Amended Charge:

Auto Exotic Rental reserves the right to a 7 Day inspection period from the time the vehicle is brought back to accurately inspect vehicles for mechanical and body damages, after which point any damages or contract violations (e.g., fuel or mileage, traffic violations, or parking tickets/other fines) or calculation errors found may be billed if your car rental sales agreement states that a final audit will be used. Auto Exotic Rental reserves the right to collect specific charges related to car loss, and/or theft, damages, through an express rental agreement option. Auto Exotic Rental does not waive the right to seek reimbursement of rental losses by Auto Exotic Rental while such rented vehicle is being repaired.

Parking and Traffic Citations:

The Renter is responsible for the payment of any traffic or parking citations issues while the Renter was responsible for the vehicle. Auto Exotic Rental is allotted 90 calendar days from the time the vehicle was returned to notify the renter of any additional charges and the reason behind them.

Accident Reporting Procedure:

In the event of an accident, Renter should notify the police to report the accident, and obtain a police report if possible. The Renter should obtain the name of the investigating police department, and the name, address, license plate number, VIN, insurance carrier and policy number of the other vehicle's operator. All reports/documentation are to be presented to the rental agent as soon after the accident as possible or upon return of the rented vehicle.

Car Rental extensions:

Contract rental extensions are required if a rental car needs to be returned at a date later than specified date on contract. An Auto Exotic Representative must be notified; if extension is approved, an amended contract and payment must be processed, signed, and returned during hours of operation by the date specified on the contract. Failure to comply with the provisions of the rental contract or contract extension, or lack of agreement between both parties for a rental extension will result in the total loss of security deposit and provides Auto Exotic Rental the right to collect the rental vehicle.

Long Term Rentals

Long term rental conditions vary upon class, make, and model of the vehicle. Weekly rates are 6 times the daily rate. Monthly rates are 4 times the weekly rate. Our Auto Exotic Representative specialists are standing by to answer all your questions and to help make all your arrangements.

Customer Pick-Up:

With manager's approval, Auto Exotic Rental will provide delivery of vehicle or transportation for the traveler to and from the traveler's work location and/or home with advance notice to the rental location.

Car Delivery Drop off and Pick –Up:

We can deliver your car to any location you want including hotels, airports, residences and more. Local delivery fees delivery fees vary upon make and model of the vehicle and distance from local our Houston office
One-Way Rentals or Rentals Outside of Houston: Delivery fees vary by location. Please contact an Auto Exotic Representative to answer all your questions.

RENTAL RESTRICTIONS

Smoking:

For the pleasure of all future renters, we do not allow smoking in our vehicles. A cleaning charge will apply if this policy is violated.

Off-Road Provisions:

The operation of vehicles is prohibited on unpaved roads, or any surface other than a state or county maintained road.

Rigorous Driving:

Our cars are for the luxury and convenience of all our customers, however we do not permit our vehicles to be driven on a racetrack, or be involved in any illegal exhibition of speed. Renter thoroughly agrees that any form of rigorous driving is not to be performed on rented vehicle. Please note that all vehicles are equipped with a monitoring system. Rigorous & abusive driving includes but is not limited to: the operation of high performance automobiles in a manner which is in contravention of the traffic laws made and enforced by the local and state authorities, red lining, hot rodding (high RPM), harsh braking, rapid acceleration (in excess of standard MPH/s) or operation in a venue designed for racing. Any contract violations could result in additional fees, but is not limited to an automatic loss of the pre- authorized security deposit, signed prior to receiving rental vehicle.

Driving Area Restrictions:

We do allow our vehicles to be driven anywhere in the United States, however certain restrictions apply. Customers must have written authorization from Auto Exotic Rental if the car is to be taken outside of Texas or Louisiana. If the car is driven outside of Texas or Louisiana without prior approval, the customer will automatically forfeit the security deposit.

Contract Violations:

Include but are not limited to: driving recklessly or operating vehicle while under the influence of alcohol or a controlled substance; failure to promptly report an accident to police and Auto Exotic Rental or to complete an accident report; driving on unpaved roads; obtaining the car through fraud or misrepresentation; using the car for an illegal purpose; using the car for driver's training; engaging in a speed contest; towing or pushing anything; rental vehicle is driven by an unauthorized driver; leaving the car and failing to remove the keys or failure to close and lock all doors resulting in the car being stolen or vandalized; rigorous driving; or evidence of smoking. In the event that a rental is kept for longer than the time allotted and infringes upon the contracted time to another renter that will be considered forfeiture of total deposit amount and will result in potential collection of the rental vehicle.

Limitation of Liability

THE COMPANY SHALL NOT BE LIABLE IN ANY EVENT OR FOR ANY REASON, INCLUDING BREACH OF THIS AGREEMENT, EITHER DIRECTLY OR INDIRECTLY, TO THE OTHER PARTY OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS ARISING OUT OF THIS AGREEMENT, EVEN IF SUCH DAMAGES WERE FORESEEABLE OR THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Force Majeure

The Company shall not be liable for any failure or delay in performing its obligations under the Service Contract, and the Company shall not be deemed in breach of its obligations thereunder, if such failure or delay is due to natural disasters, national, state or local states of emergency, acts of war or terrorism, labor strike or lock-out, or other industrial or transportation accident caused by any third party, any violation of law, regulation or ordinance by any third party or any other cause not within the control of the Company.

Governing Law

This Agreement and its performance shall be governed by the laws of the State of Texas, United States of America without giving effect to applicable conflict of law provisions. Arbitration - In the event a dispute shall arise between the parties to this agreement it hereby agreed that the dispute shall be referred to the American Arbitration Association for three-person arbitration in accordance with its applicable Rules of Arbitration. The arbitrators’ decision shall be final and legally binding and judgment may be entered thereon. Each party shall be responsible for its share of the arbitration fees. In the event a party fails to proceed with arbitration, unsuccessfully challenges the arbitrators’ award or fails to comply with the arbitrators’ award, the other party is entitled to costs of suit, including a reasonable Attorney’s fee for having to compel arbitration or defend or enforce the award.

Termination

If Client does not conform to the conditions stated in the Service Contract, the contract with Client will be terminated with immediate effect without warning or written notice, and the payment made will be retained by the company.